Service News Archive

O2 Announces Plans To Deliver The Best Network Coverage

[typography font=”Cardo” size=”24″ size_format=”px” color=”#0B0B61″][dropcap]T[/dropcap][/typography]his week O2 has announced its plans to deliver the best network coverage possible for its customers. 99% of UK’s population is covered by the 4 major network providers for voice calls, but the news has recently been rife with reports about what

EE Introduces Queue Jumping Charge

Mobile phone operator EE has introduced a charge for jumping the queue on customer service calls. When they call the customer service line, they will be met with an automated message which will offer them the chance to use the priority service for a flat fee of

Vodafone Is The Worst Network For Rural Calls

A report has found that Vodafone has the worst quality of calls for customers based in rural areas. The research was conducted by Ofcom and looked at data from O2, EE, Three and Vodafone. EE had the best service across the whole of the UK, with O2

The Extent Of Mobile Phone Users Network Frustration Is Revealed In Latest Ofcom Study

[typography font=”Cardo” size=”24″ size_format=”px” color=”#00FFFF”][dropcap]I[/dropcap][/typography]f you regularly find yourself frustrated at your mobile phone network for dropping out a critical moment, you are not alone. The latest research from the communications regular Ofcom revels just how annoyed mobile phone users were at the services provided by their

Boris Johnson Pledges 5G In London From 2020

[typography font=”Cardo” size=”24″ size_format=”px” color=”#000000″][dropcap]I[/dropcap][/typography]f you are wondering about making the jump from 3G to 4G, maybe you would be better off just waiting for the arrival of 5G, with Boris John pledging that it will be available in London within the next 6 years. The Mayor of London