The Lebara Group is a telecommunications company that provides mobile services, primarily SIM cards, to customers in many countries. They have operations in Austria, Denmark. France, Germany and the United Kingdom. In the UK, its partner network is Vodafone whose infrastructure they continue to use. They employ 1400 members of staff in different roles in order to provide these services in the country. The roles range from customer service to retailers. The business was founded in 2001 by Ratheesan Yoganathan, Leon Rasiah Ranjith and Baskaran Kadiah. The name derives from the first two letters of each of the founders’ names. They began the company at an airport cafe, but today they serve several million customers. They also run the Lebara Money service which was made for UK customers who want to send money abroad. They sell Nokia handsets too with exclusive company branding that includes, among other things, a ringtone from the Oscar-winning composer of Slumdog Millionaire and 127 Hours, A.R. Rahman. You can get in touch with the Lebara customer services department by calling 0843 658 0843.
Lebara Contact Numbers:
Customer Services Department – 0843 658 0843
You can get in touch with the customer services department if you would like to find out about any of their mobile rates, you need to report your lost or stolen mobile, you are having issues with your billing, you need help with your payments, you need to change your billing details, you need to change your account details, you need help logging into your accounts, you would like to find out about going abroad and using your mobile or you would like to inquire about another problem you’re experiencing. Lebara Play is the mobile network’s answer to on-demand streaming services like Netflix, Amazon Prime Instant Video, iTunes and Talk Talk TV Store. However, it is tailored to meet the tastes of their main customers base: people with a foreign heritage living in the United Kingdom. It therefore provides international entertainment that is Bengali, Hindi, Punjabi, Turkish and more. This includes over 150 popular foreign TV channels and thousands of major movies. Lebara Play is available on iPad, iPhone, Android phones, Android tablets, and both PCs and Mac. There are also set boxes available online and in stores. You can inquire about Lebara Play by contacting the customer services department. To get in touch with the customer services department you can call 0843 658 0843.
You can get in touch with the head office by calling 0843 557 3860 and you can inquire about the company history or if you would like to know how the company operates. You can also ask about any issues you have been having with your connectivity or the services in general, a member of the team will try to help you or they will redirect your call to someone who will be able to help you with your problem. If you have filed a complaint and you have not heard back or you feel your complaint was not dealt with correctly and you want your complaint to be looked at again.
If you are unhappy with the services you have received from Lebara you can get in touch with the complaints team and file a complaint regarding your negative experience. You will need to provide any evidence you have regarding your claim and any personal details such as your name and address as well as any account information they may need. You can get in touch with the complaints department by calling 0843 557 5214.